Hi there, I have a couple of kodi instances (windows and fire tv). when I try to play a 4K file the video is not displayed as I only see a blank screen but audio works ok. I can also see subtitles if its there. any idea whats going on and how to fix it? I tried at least 3 4K files and same result. here is the mediainfo for the file and the kodi debugging log. any help is appreciated, thanks.
File Info :
Video
ID :1
Format :HEVC
Format/Info :High Efficiency Video Coding
Format profile :Main 10@L5@High
Codec ID :V_MPEGH/ISO/HEVC
Duration :2 h 1 min
Bit rate :13.0 Mb/s
Width :3 840 pixels
Height :1 608 pixels
Original height :2 160 pixels
Display aspect ratio :16:9
Frame rate mode :Constant
Frame rate :23.976 (24000/1001) FPS
Original frame rate :23.976 (23976/1000) FPS
Color space :YUV
Chroma subsampling :4:2:0
Bit depth :10 bits
Bits/(Pixel*Frame) :0.088
Stream size :11.0 GiB (93%)
Writing library :x265 3.0:[Linux][GCC 4.8.3][64 bit] 10bit
Encoding settings :cpuid=1111039 / frame-threads=1 / wpp / no-pmode / no-pme / no-psnr / no-ssim / log-level=2 / input-csp=1 / input-res=3840x2160 / interlace=0 / total-frames=0 / level-idc=50 / high-tier=1 / uhd-bd=0 / ref=4 / no-allow-non-conformance / repeat-headers / annexb / aud / hrd / info / hash=0 / no-temporal-layers / no-open-gop / min-keyint=96 / keyint=96 / gop-lookahead=0 / bframes=8 / b-adapt=2 / b-pyramid / bframe-bias=0 / rc-lookahead=25 / lookahead-slices=1 / scenecut=40 / radl=0 / no-splice / no-intra-refresh / ctu=64 / min-cu-size=8 / rect / no-amp / max-tu-size=32 / tu-inter-depth=1 / tu-intra-depth=1 / limit-tu=0 / rdoq-level=2 / dynamic-rd=0.00 / no-ssim-rd / signhide / no-tskip / nr-intra=0 / nr-inter=0 / no-constrained-intra / strong-intra-smoothing / max-merge=3 / limit-refs=3 / limit-modes / me=3 / subme=3 / merange=57 / temporal-mvp / weightp / no-weightb / no-analyze-src-pics / deblock=0:0 / sao / no-sao-non-deblock / rd=4 / no-early-skip / rskip / no-fast-intra / no-tskip-fast / no-cu-lossless / no-b-intra / no-splitrd-skip / rdpenalty=0 / psy-rd=2.00 / psy-rdoq=1.00 / no-rd-refine / no-lossless / cbqpoffs=0 / crqpoffs=0 / rc=abr / bitrate=13446 / qcomp=0.60 / qpstep=4 / stats-write=1 / stats-read=2 / cplxblur=20.0 / qblur=0.5 / vbv-maxrate=16135 / vbv-bufsize=40338 / vbv-init=0.9 / ipratio=1.40 / pbratio=1.30 / aq-mode=2 / aq-strength=1.00 / cutree / zone-count=0 / no-strict-cbr / qg-size=32 / no-rc-grain / qpmax=69 / qpmin=0 / no-const-vbv / sar=1 / overscan=0 / videoformat=5 / range=0 / colorprim=2 / transfer=2 / colormatrix=2 / chromaloc=0 / display-window=0 / max-cll=0,0 / min-luma=0 / max-luma=1023 / log2-max-poc-lsb=8 / vui-timing-info / vui-hrd-info / slices=1 / no-opt-qp-pps / no-opt-ref-list-length-pps / no-multi-pass-opt-rps / scenecut-bias=0.05 / no-opt-cu-delta-qp / no-aq-motion / no-hdr / no-hdr-opt / no-dhdr10-opt / no-idr-recovery-sei / analysis-reuse-level=5 / scale-factor=0 / refine-intra=0 / refine-inter=0 / refine-mv=0 / refine-ctu-distortion=0 / no-limit-sao / ctu-info=0 / no-lowpass-dct / refine-analysis-type=0 / copy-pic=1 / max-ausize-factor=1.0 / no-dynamic-refine / no-single-sei / no-hevc-aq / qp-adaptation-range=1.00
Language :English
Default :Yes
Forced :No
Kodi Log:
https://pastebin.com/D4bdd6mV
eviceResources::CreateDeviceResources: unable to create hardware device, trying to create WARP devices then.