missing 720p and 1080p

hi there,

i run kodi19 and i did not play android due exams for 2 months 

now I 'm having this problem when I choose stream it doesn't work because 720p/1080p don't come on with the stream.How can i solve this situation  i can't solve it.

someone can tell me if this problem is from the box or from my internet ?

below i have a screenshot of what is happening 


61086168_449435845884860_1307294139737440256_n (1)

68_449435845884860_1307294139737440256_n

pls help