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help with Library issue

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I have been trying to add a dvd to my library for a couple of weeks now and must be doing somthing wrong.
The dvd is Eric_Clapton_Crossroads_Guitar_Festival_2010 (2010)
I am using "Make MKV" to convert it to an mkv file just like the 20 other movies that I have added.
Make mkv works fine with no errors.
I get the correct metadata and album art and it scans into the library fine.
When I try to play it the audio and video both studder right from the start.
My system is an i3 windows 7 based pc>Marantz AVR>TV all via hdmi with Frodo 12.0

What could be different about this dvd than the other titles in my library, including 2 other "crossroads" titles ??

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